How it works
Four steps. Free teardown first. You keep the portal login. A denied claim is not automatically Rescuable.
Send the job
You send the job file. Do not send OEM passwords.
Free teardown
Rescuable | Needs evidence | Not viable. Denied is not automatically Rescuable.
Pay only if we can prep
Teardown is free. You pay after a Rescuable verdict (or after evidence lands on Needs evidence).
You submit
You submit. We do not sit in the portal. We don't need your OEM login.
What you send
- Job invoice and equipment model / serial
- Photos of the unit, data plate, and failed part
- Notes on the failure and what the tech did
What you keep
- OEM portal access
- The right to submit, or not, after you see the pack
- A fixed fee. Not a percent of the credit.
What we never do
- Hold OEM logins
- File in the portal
- Take a cut of recovery
- Promise the OEM will pay
- Invent a diagnosis or a serial